Need help? Raise a service request

We’re here to support you — submit your issue and we’ll take care of the rest.

What happens next?

A quick look at what you can expect after raising a request.

STEP 1

Fill out the form with your details and issue.

STEP 1

Fill out the form with your details and issue.

STEP 1

Fill out the form with your details and issue.

STEP 1

Fill out the form with your details and issue.

STEP 2

Our team will reach out within 24 hours to confirm the request and provide next steps.

STEP 2

Our team will reach out within 24 hours to confirm the request and provide next steps.

STEP 2

Our team will reach out within 24 hours to confirm the request and provide next steps.

STEP 2

Our team will reach out within 24 hours to confirm the request and provide next steps.

Grief Counselling

STEP 3

We’ll send a technician to your location or guide you remotely, depending on the issue.

Grief Counselling

STEP 3

We’ll send a technician to your location or guide you remotely, depending on the issue.

Grief Counselling

STEP 3

We’ll send a technician to your location or guide you remotely, depending on the issue.

Grief Counselling

STEP 3

We’ll send a technician to your location or guide you remotely, depending on the issue.

Frequently
Asked Questions

Frequently Asked Questions

Frequently Asked Questions

1. How soon will a technician visit after I raise a request?

A technician will contact you within 24–48 hours to schedule a visit based on your availability.

1. How soon will a technician visit after I raise a request?

A technician will contact you within 24–48 hours to schedule a visit based on your availability.

1. How soon will a technician visit after I raise a request?

A technician will contact you within 24–48 hours to schedule a visit based on your availability.

1. How soon will a technician visit after I raise a request?

A technician will contact you within 24–48 hours to schedule a visit based on your availability.

2. Is there a fee for service requests?

2. Is there a fee for service requests?

2. Is there a fee for service requests?

2. Is there a fee for service requests?

3. What if my issue is urgent?

3. What if my issue is urgent?

3. What if my issue is urgent?

3. What if my issue is urgent?